What do patients expect from osteopathy? Do students recognise expectations? A cross sectional survey
Item
- Title
- What do patients expect from osteopathy? Do students recognise expectations? A cross sectional survey
- Title
- What do patients expect from osteopathy? Do students recognise expectations? A cross sectional survey
- Author(s)
- Pyart Rhian
- Abstract
- Background: The UK regulator of osteopathy stresses that expectations should be assessed and information given to patients about care. Objective: To determine what expectations are important to BSO clinic patients, and where students are able to recognise patient expectations effectively. Method: A paired cross sectional survey. Subjects: New patients with their students at the British School of Osteopathy Clinic. Results: All expectations were highly endorsed by patients, which were underestimated by students. Student assessments of patient expectations were statistically different for 5 out of the 7 items asked (p < 0.05). Agreement was found in expectations of gaining symptomatic relief (p =0.292) and to be treated as a person (p = 0.700). A positive correlation between symptom severity and expectations of gaining or giving symptomatic relief exists. Unmet expectations were recorded. Conclusion: All expectations of the consultation are important to osteopathic patients. Students are able to accurately assess the most important patient expectations of gaining symptomatic relief, and being treated as a person not a collection of symptoms. However there is significant difference in all other areas of the consultation, and students’ consistently underestimated patient expectations. BSO students may improve their care by improving the most unmet patient expectations of giving prognostic and self care advice.
- Abstract
- Background: The UK regulator of osteopathy stresses that expectations should be assessed and information given to patients about care. Objective: To determine what expectations are important to BSO clinic patients, and where students are able to recognise patient expectations effectively. Method: A paired cross sectional survey. Subjects: New patients with their students at the British School of Osteopathy Clinic. Results: All expectations were highly endorsed by patients, which were underestimated by students. Student assessments of patient expectations were statistically different for 5 out of the 7 items asked (p < 0.05). Agreement was found in expectations of gaining symptomatic relief (p =0.292) and to be treated as a person (p = 0.700). A positive correlation between symptom severity and expectations of gaining or giving symptomatic relief exists. Unmet expectations were recorded. Conclusion: All expectations of the consultation are important to osteopathic patients. Students are able to accurately assess the most important patient expectations of gaining symptomatic relief, and being treated as a person not a collection of symptoms. However there is significant difference in all other areas of the consultation, and students’ consistently underestimated patient expectations. BSO students may improve their care by improving the most unmet patient expectations of giving prognostic and self care advice.
- presented at
- British School of Osteopathy
- Date Accepted
- 2011
- Date Submitted
- 3.2.2012 00:00:00
- Type
- osteo_thesis
- Language
- English
- Pub-Identifier
- 15098
- Inst-Identifier
- 780
- Keywords
- Osteopathy, expectations, patient practitioner agreement, health beliefs, communication
- Recommended
- 0
- Item sets
- Thesis
Pyart Rhian, “What do patients expect from osteopathy? Do students recognise expectations? A cross sectional survey”, Osteopathic Research Web, accessed May 2, 2025, https://www.osteopathic-research.com/s/orw/item/1742