An investigation into student practitioners’ use of leading questions and its relationship with patient satisfaction
Item
- Title
- An investigation into student practitioners’ use of leading questions and its relationship with patient satisfaction
- Title
- An investigation into student practitioners’ use of leading questions and its relationship with patient satisfaction
- Author(s)
- King Elinor
- Abstract
- Objective The aim of this study was to investigate the prevalence of leading questions in the osteopathic case history and any relationships with patient satisfaction. Another aim developed whilst conducting the study was to investigate the decision-making and use of leading questions by student practitioners. Method 20 audio-recordings of patient-student practitioner interactions took place in the British School of Osteopathy (BSO) Clinic to identify the use of leading questions in the case history part of an initial consultation. This was compared to data collected from 20 Health Care Communication Questionnaires (HCCQ) from these same patients. Results There were no statistically significant (p>0.05) correlations between the frequency of leading question use and patient report of satisfaction. The themes identified for the decision making behind leading question use were tabulated. Conclusion This study demonstrated no relationship between the use of leading questions and patient satisfaction. The main themes identified for practitioner leading question use were linked to speed, control and comprehension in relation to case-history taking.
- Abstract
- Objective The aim of this study was to investigate the prevalence of leading questions in the osteopathic case history and any relationships with patient satisfaction. Another aim developed whilst conducting the study was to investigate the decision-making and use of leading questions by student practitioners. Method 20 audio-recordings of patient-student practitioner interactions took place in the British School of Osteopathy (BSO) Clinic to identify the use of leading questions in the case history part of an initial consultation. This was compared to data collected from 20 Health Care Communication Questionnaires (HCCQ) from these same patients. Results There were no statistically significant (p>0.05) correlations between the frequency of leading question use and patient report of satisfaction. The themes identified for the decision making behind leading question use were tabulated. Conclusion This study demonstrated no relationship between the use of leading questions and patient satisfaction. The main themes identified for practitioner leading question use were linked to speed, control and comprehension in relation to case-history taking.
- presented at
- British School of Osteopathy
- Date Accepted
- 2011
- Date Submitted
- 3.2.2012 00:00:00
- Type
- osteo_thesis
- Language
- English
- Pub-Identifier
- 15070
- Inst-Identifier
- 780
- Keywords
- Leading questions, Communication, Satisfaction
- Recommended
- 0
- Item sets
- Thesis
King Elinor, “An investigation into student practitioners’ use of leading questions and its relationship with patient satisfaction”, Osteopathic Research Web, accessed May 6, 2024, https://www.osteopathic-research.com/s/orw/item/1766