What do patients expect, who come to an osteopathic clinic?

Item

Title
What do patients expect, who come to an osteopathic clinic?
Author(s)
Meuser Anja
Abstract
This study deals with the issue of what patients expect in the osteopathic dinic. It is
mainly a question of what the patients expect from the treatment and their
expectations conceming the osteopaths. The reasons why a person decides to let
her-/himself be treated by an osteopath and why patients choose an particular
osteopath will also be discussed.
In a qualitative manner eight patients were interviewed using an interview guide.
The results of the interviews were assigned to different categories.
The categories are about the way, the patients have been gone until they decide to
choose osteopathic treatment, which criteria are important for the patient, when
choosing an osteopath and the main question, their expectations regarding the
osteopathic treatment.
The study shows that patients mainly seek out an osteopath which has been
recommended by other people. They look for a gentle and constant solution for their
problem, through osteopathic therapy and also advice on avoiding making mistakes
in everyday life, so that they may be able to eliminate the cause of their problem.
In order to receive ideal treatment quality, patients expect their therapists to have a
good education. They put less emphasis on brand names and titles of the osteopath.
The osteopaths' sympathy and friendliness are perceived as being important, and a
friendly fumished treatment room is considered to be important, in order to relax
whilst having treatment.
KeyWords: expectations, patients, qualitative study, satisfaction, motivation
Date Accepted
2008
Date Submitted
1.2.2009 00:00:00
Type
osteo_thesis
Language
English
Number of pages
105
Submitted by:
62
Pub-Identifier
14496
Inst-Identifier
781
Keywords
Patients,Expectations
Recommended
0
Medium
MeuserAnja.pdf
Item sets
Thesis

Meuser Anja, “What do patients expect, who come to an osteopathic clinic?”, Osteopathic Research Web, accessed May 14, 2024, https://www.osteopathic-research.com/s/orw/item/2924